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| Please give as much detail as possible including previous history, alarm codes, frequency etc. Please make sure correct control is listed. |
| Please select from the options below. Please only select very urgent if you are prepared to pay premium call out costs. If very urgent is selected we will endeavour to get an engineer to you immediately whatever time of day or night. |
| Urgency | |
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| Please note that if no PO can be issued you MUST give the name of the person placing the order and they will be contacted as soon as possible next working day for clarification. Unless you have a credit account, no work can be carried out over and above 1 days labour without proforma payment. |